Modern slavery statement

1. Our business and supply chain

DropDash recruits, vets and supplies mostly self-employed delivery drivers to courier companies, delivery service partners and subcontractors across the UK, and runs allocation, proof of delivery and pay through our platform. Our own supply chain is short: drivers, technology and hosting providers, and professional advisers.

2. Where the risks are

• Third parties controlling drivers’ accounts, documents, vehicles or pay (“account renting”).
• Drivers being charged unlawful fees for finding work, or getting into debt to an intermediary.
• Excessive hours that put drivers and the public at risk.
• People without the right to work being pressured into illegal working.

3. What we do

• Right to work checks on every driver and every substitute before they start, with follow-up checks before permission expires.
• Identity matched to the person: selfie checks against ID, location-verified check-ins, and account recovery that requires re-verification, to stop accounts being passed to others.
• No fees, ever: we never charge drivers to find work, and we tell them so clearly from the start.
• Pay goes to the driver: payments are made only to a bank account in the driver’s own name (or their own company’s). Multiple drivers paid to one account trigger a review.
• Clear terms: written terms before any work, in plain English, including the right to decline work without penalty.
• Hours monitoring: the platform records shift times and warns drivers approaching drivers’ hours limits.
• Training: our team is trained to spot indicators of exploitation and knows how to escalate.
• Suppliers: we expect our clients and suppliers to comply with the Modern Slavery Act and include this in our terms.

4. Raising a concern

If you are a driver and someone is controlling your work or pay, taking your documents, or making you pay to work, tell us at office@dropdash.co.uk or through our contact form. We will treat it confidentially. You can also call the Modern Slavery & Exploitation Helpline on 08000 121 700, available 24 hours a day. If someone is in immediate danger, call 999.

5. Next steps

Over the next year we will review drivers’ feedback on working conditions at client sites, add exploitation-risk questions to our client onboarding, and report on any concerns raised and how we dealt with them in the next version of this statement.

6. Approval

This statement has been approved by the directors of DROP DASH UK LTD and will be reviewed every year.